Hygiene measures & useful information in times of Coronavirus
Edelweiss measures due to Covid-19
With the health and safety of our passengers and employees as the top priority, Edelweiss’ hygiene measures and safety concepts are in line with the recommendations of the European Aviation Safety Agency (EASA) and the Swiss Federal Office of Public Health (FOPH). We are also counting on your cooperation and personal sense of responsibility to keep up the current preventive measures, particularly as recommended by the local health authorities.
Protective masks
The legal requirement to wear a face covering has been removed in Switzerland as of 1st April 2022 and we have updated our face mask policy. As an international airline flying all around the world, we are obliged to ensure our guests continue to comply with local restrictions and meet the requirements of the destination they arrive at.
Therefore, we ask you to check the requirements of the destination you are flying to before departing for the airport, as:
- If you are travelling on our flights, you will be required to wear a mask on board if the destination you are flying to or from requires you to
- If you are travelling on our flights, you will be required to wear a mask to disembark the aircraft, and at your arrival airport, if the destination you are flying to requires it
You can find more information under the entry requirements of the respective country.
Where we are unsure or have not been able to clarify the local restrictions, we will still require you to wear face coverings, and we ask that you continue to carry masks with you for the duration of your journey. For destinations where the wearing of a face covering is not mandatory, you are able to make a personal choice and we kindly request everyone respects each other’s preferences.
Corona tests at Zurich Airport
Anyone who wants to be tested for Covid-19 before or after a flight has the option of taking a PCR or rapid test (nasal swab) at Zurich Airport. In addition, since 7 January 2021 it has been possible to take an Ender Diagnostics' PCR test (saliva sample) at Check-in 2. The result is available within 5 hours (no appointment necessary).
Edelweiss Travel Checklist / Useful information at a glance
Do you have questions concerning your flight and would like to know how best to prepare for it? The Edelweiss Travel Checklist provides an overview with key points to observe in connection with your flight.
Protective face masks
In keeping with the guidelines of the European Union Safety Agency (EASA), we recommend that face masks be worn in situations where physical distancing cannot be ensured.
Observe entry regulations
Inform yourself ahead of time of the current entry regulations of the country you are travelling to
Check in online
Check in for your flight via flyedelweiss.com or swiss.com.
Do not travel if you are feeling unwell
Please protect yourself and your fellow travellers and monitor your health. Check for typical COVID-19 symptoms, e.g. coughing, shortness of breath, feverishness/high temperature, loss of sense of smell and/or taste.
Print luggage tag at home
Print your boarding pass and luggage tag at home.
Bring a protective face mask
Please bring your own protective face mask (also vaccinated passengers) and hand sanitiser with you. In doing so, please observe the rules and regulations concerning restrictions on carriage of liquids.
Plan your journey to the airport
Find out about the regulations on use of local public transport for your journey to the airport.
Arrive well ahead of time
Given the increased time and procedures needed to clarify travel restrictions, make sure you arrive at the airport at least two hours before your scheduled flight departure.
Observe the minimum required physical distance
Please adhere to the recommendations of the local authorities and, whenever possible, maintain at least the minimum required physical distance.
Observe the hygiene rules
It is strongly recommended that protective face masks be worn in the airport whenever the required minimum physical distance cannot be reliably maintained.
Disinfect your hands
Use the hand sanitiser dispensers located throughout the airport.
Lounges
Use of the airport lounges is currently subject to restrictions.
Allow time to spare
Allow plenty of time to spare for security screening.
Corona tests at Zurich Airport
If you want to be tested for Covid-19 before or after a flight, you can take an Ender Diagnostics' PCR test (saliva sample) at Zurich Airport in Check-in 2. The result is available within 5 hours (no appointment necessary).
Listen to announcements
Please listen to the announcements made at the gate and follow the instructions.
Observe the minimum required physical distance
Maintain at least the minimum required physical distance, including when boarding the aircraft.
Wear a protective face mask
Protective masks are compulsory on all Edelweiss flights, if this is obligatory for the destination. Please bring your own mask along. Please note that face shields and FFP2 masks with valves are not allowed on board. Scarfs and other textiles are not accepted as substitutes. We can only accept exceptions to the mask obligation with a medical certificate.
Edelweiss disinfectant wipes
You will receive a disinfectant wipe when boarding the aircraft. Please note that you should only use the disinfectant wipes provided by us to clean the surfaces in your seat area.
Cleaning
Edelweiss aircraft are cleaned before each flight, following a standard cleaning procedure, the disinfection of the aircrafts is carried out according to the specifications of the Federal Office for Civil Aviation.
HEPA air filters
Our entire aircraft fleet is fitted with high-efficiency particulate air (HEPA) filters. Cabin air is changed an average of 20-30 times per hour during cruising.
Food
You can continue to enjoy our wide choice of food and beverages on all flights.
Take note of and adhere to the entry regulations
Find out about the entry regulations and local rules at your destination well ahead of time.
Observe the minimum required physical distance
Please also be sure to maintain at least the minimum required physical distance when disembarking from the aircraft. Please also wear your protective face mask throughout your journey until exiting the destination airport.
Online check-in
Whenever possible, passengers are advised to use the online check-in option and to come to the airport with a printed or electronic version of their boarding pass.