Edelweiss Air uses what are known as browser cookies (hereinafter referred to as "Cookies") in Edelweiss Air (hereinafter referred to as the "Website") and to obtain information that can help us to improve the information and services made available via the Website. This Cookie Policy provides you with information on the use of Cookies on the Website.

How Cookies Work

Cookies are small text files that a User's browser stores in a directory designed for this purpose on his/her computer. Cookies mean, for example, that text entries you have made in form fields on the Website are saved so that you do not have to enter the same information again the next time you visit the Website or when you want to use a different function on the Website.

Cookie Settings

You can decide for yourself whether our Website's web server is allowed to save Cookies on your computer or not. You can opt to change your browser settings so that they do not allow Cookies to be accepted or saved at any time. Alternatively, you can opt to be shown a warning message every time before you accept Cookies or you can set your browser up in such a way that it only accepts Cookies from certain websites. You can also delete Cookies that have already been saved at any time. We would like to emphasise that if you decline Cookies on the Website, some functions on the Website may be limited or unavailable. As a result, to make it easier to use the Website, we recommend that your browser settings accept Cookies on the Website.

Web Analysis Services

We use web analysis services to analyse the use of the Website in general and to gain insights into how to improve our offering. The web analysis services use Cookies to collect data. The information generated in this process (e.g. IP address and browser type) can be transmitted, after being rendered anonymous, to a server of the web analysis service in Germany or abroad to be saved and processed there. You can use corresponding browser settings, or set up an opt-out cookie of the web analysis service in question to prevent the service from placing Cookies on your computer and collecting data.

Online Marketing Networks

Edelweiss Air uses internationally active online marketing networks such as DoubleClick to operate its online marketing measures (e.g. banners or affiliate programmes). These networks use Cookies to be able to focus marketing measures on the identifiable needs of customers. You can set opt-out Cookies to prevent these online marketing networks from placing Cookies on your computer and collecting data.

Name of toolPurposeName / type / lifespanProvider / business address / privacy policy
Name of toolRealperson Chat Suite, Live-ChatPurposeThis cookie assigns a browser session to an individual, anonymous identification number for controlling online advice. Lifetime: Will be deleted as soon as the browser is closed.Name / type / lifespanREALPERSON_SESSION
HTTP cookie
Session
Provider / business address / privacy policyoptimise-it GmbH, Kehrwieder 9 — 20457 Hamburg, Germany

optimise-it Datenschutz –– this link leads to an external website that may not be barrier-free
Name of toolBIG-IP DNS, Server-Load-BalancerPurposeThis cookie is used for the distribution of traffic on the website across multiple servers to optimise response times.Name / type / lifespanBIGipServer~ Edelweiss~ www-pool, BIGipServer~ Edelweiss~ booking-pool
HTTP cookie
Session
Provider / business address / privacy policyF5, Inc., Corporate HQ, 801 5th Ave, Seattle, WA 98104, USA

N/A
Name of toolBIG-IP DNS, Server-Load-BalancerPurposeThis cookie is used for the distribution of traffic on the website across multiple servers to optimise response times.Name / type / lifespanTS01******
HTTP cookie
Session
Provider / business address / privacy policyF5, Inc., Corporate HQ, 801 5th Ave, Seattle, WA 98104, USA

N/A
Name of toolASP.NET, Web Application FrameworkPurposeGeneral purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Usually used to maintain an anonymised user session by the server.Name / type / lifespanASP.NET_SessionId
HTTP cookie
Session
Provider / business address / privacy policyMicrosoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA

N/A
Name of toolCookieFirst, Cookie Consent ManagerPurposeThis cookie contains your unique ID so CookieFirst can identify unique visitors to this website.Name / type / lifespancookiefirst-id
HTTP cookie
1 year
Provider / business address / privacy policyDigital Data Solutions B.V., Plantage Middenlaan 42a, 1018DH Amsterdam, Netherlands

Data processing agreement –– this link leads to an external website that may not be barrier-free
Legal –– this link leads to an external website that may not be barrier-free
Name of toolCookieFirst, Cookie Consent ManagerPurposeThis cookie saves your cookie preferences for this website. You can change these or withdraw your consent easily.Name / type / lifespancookiefirst-consent
HTTP cookie
1 year
Provider / business address / privacy policyDigital Data Solutions B.V., Plantage Middenlaan 42a, 1018DH Amsterdam, Netherlands

Data processing agreement –– this link leads to an external website that may not be barrier-free
Legal –– this link leads to an external website that may not be barrier-free
Name of toolCookieFirst, Cookie Consent ManagerPurposeThis cookie is set by CookieFirst and enables synchronisation of cookie preferences across domains connected to a company.Name / type / lifespancf-bulk-consent-1317a3b9-fbcb-431b-bf89-e1bc28d661e2
HTTP cookie
1 year
Provider / business address / privacy policyDigital Data Solutions B.V., Plantage Middenlaan 42a, 1018DH Amsterdam, Netherlands

Data processing agreement –– this link leads to an external website that may not be barrier-free
Legal –– this link leads to an external website that may not be barrier-free
Name of toolGoogle reCAPTCHA v3PurposeThis cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.Name / type / lifespan_GRECAPTCHA
HTTP cookie
6 months
Provider / business address / privacy policyGoogle Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Google’s privacy policy –– this link leads to an external website that may not be barrier-free
Name of toolGoogle reCAPTCHA v3PurposeThis cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.Name / type / lifespan_grecaptcha, rc::a, rc::b, rc::c
HTML local storage
Persistent
Provider / business address / privacy policyGoogle Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Google’s privacy policy –– this link leads to an external website that may not be barrier-free
Name of toolbooking.flyedelweiss.comPurposeUsed to store the user's default language in the portal.Name / type / lifespanLOCALIZE_DEFAULT_LANGUAGE
HTML Local Storage
Persistent
Provider / business address / privacy policy 
Name of toolAEMPurposeThis cookie is used for navigating the application.Name / type / lifespanaffinity
HTTP Cookie
Session
Provider / business address / privacy policy 
Name of toolGoogle Tag Manager (Skript)PurposeGoogle Tag Manager is a tag management system which is used to implement scripts and tracking pixels onto websites and apps. We use this script from Google to enable the optimisation of our landing pages.Name / type / lifespanN/AProvider / business address / privacy policyGoogle Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Google’s privacy policy –– this link leads to an external website that may not be barrier-free

Name of toolPurposeCookie name / lifespanProvider / business address / privacy policy
Name of toolGoogle AnalyticsPurposeSet by Google Analytics to control the request rate.Cookie name / lifespan

_gat_*****


1 minute

Provider / business address / privacy policyGoogle Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Google’s privacy policy –– this link leads to an external website that may not be barrier-free
Name of toolGoogle AnalyticsPurposeRegisters a unique ID for a website visitor it tracks how the visitor uses the website. The data is used for statistics.Cookie name / lifespan_gid
_ga


2 years
Provider / business address / privacy policyGoogle Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Google’s privacy policy –– this link leads to an external website that may not be barrier-free
Name of toolGoogle AnalyticsPurposeUsed to throttle request rate, if Google Analytics is deployed via Google Tag Manager.Cookie name / lifespan_dc_gtm_UA-XXXXXXX-XX


1 minute
Provider / business address / privacy policyGoogle Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Google’s privacy policy –– this link leads to an external website that may not be barrier-free

Name of toolPurposeName / type / lifespanProvider / business address / privacy policy
Name of toolGoogle AdsPurposeThird party cookies. They provide certain features of Google and may store certain preferences according to usage patterns and personalize the ads that appear in Google searches.Name / type / lifespanCONSENT
HTTP cookie


2 years
Provider / business address / privacy policy

Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Privacy policy –– this link leads to an external website that may not be barrier-free

Further information on Google’s
privacy policy relating to ads –– this link leads to an external website that may not be barrier-free


You can adjust your Google
advertisements settings by visiting: Google Ad Settings –– this link leads to an external website that may not be barrier-free

Name of toolFloodlight (Google DoubleClick)PurposeFloodlight is the conversion tracking system for the Google Marketing Platform (formerly known as DoubleClick). These cookies help us to analyze and optimize our advertising campaigns.Name / type / lifespantest_cookie
_IDE
HTTP cookie


Up to 2 years
Provider / business address / privacy policy

Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Privacy policy –– this link leads to an external website that may not be barrier-free

Further information on Google’s
privacy policy relating to ads –– this link leads to an external website that may not be barrier-free


You can adjust your Google
advertisements settings by visiting: Google Ad Settings –– this link leads to an external website that may not be barrier-free

Name of toolGoogle AdsensePurposeThis cookie is set by Google Adsense for experiments with 'cross-website' advertising.Name / type / lifespan_gcl_au
HTTP cookie


persistent
Provider / business address / privacy policy

Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Privacy policy –– this link leads to an external website that may not be barrier-free

Further information on Google’s
privacy policy relating to ads –– this link leads to an external website that may not be barrier-free


You can adjust your Google
advertisements settings by visiting: Google Ad Settings –– this link leads to an external website that may not be barrier-free

Name of toolYouTube, VideoplayerPurposeThis cookie allows Youtube to check for bandwidth usage.Name / type / lifespanVISITOR_INFO1_LIVE
HTTP cookie


6 months
Provider / business address / privacy policyGoogle LLC, D/B/A YouTube 901 Cherry Ave. San Bruno, CA 94066, USA

Privacy policy –– this link leads to an external website that may not be barrier-free
Manage shared information on YouTube –– this link leads to an external website that may not be barrier-free
Name of toolYouTube, VideoplayerPurposeRegisters a unique ID to keep statistics of what videos from YouTube the user has seen.Name / type / lifespanYSC
HTTP cookie


Session
Provider / business address / privacy policyGoogle LLC, D/B/A YouTube 901 Cherry Ave. San Bruno, CA 94066, USA

Privacy policy –– this link leads to an external website that may not be barrier-free
Manage shared information on YouTube –– this link leads to an external website that may not be barrier-free
Name of toolFacebook PixelPurposeThis cookie is used by Facebook for advertising purposes and conversion tracking.Name / type / lifespan_fbp
HTTP cookie


3 months
Provider / business address / privacy policyMeta Platforms Inc., 1 Hacker Way Menlo Park, CA 94025, USA

Privacy policy –– this link leads to an external website that may not be barrier-free

Advertisement's preferences on Facebook –– this link leads to an external website that may not be barrier-free
Name of toolFacebook, RemarketingPurposeCookie set by Facebook. The gathered information is used in their advertising products, for example real time bidding from third party advertisers.Name / type / lifespanfr
HTTP cookie


3 months
Provider / business address / privacy policyMeta Platforms Inc., 1 Hacker Way Menlo Park, CA 94025, USA

Privacy policy –– this link leads to an external website that may not be barrier-free

Advertisement's preferences on Facebook –– this link leads to an external website that may not be barrier-free
Name of toolFacebook, RemarketingPurposeThis item is used for visitor evaluation.Name / type / lifespanlastExternalReferrer
lastExternalReferrerTime
HTML local storage
Persistent
Provider / business address / privacy policyMeta Platforms Inc., 1 Hacker Way Menlo Park, CA 94025, USA

Privacy policy –– this link leads to an external website that may not be barrier-free

Advertisement's preferences on Facebook –– this link leads to an external website that may not be barrier-free