Passenger rights (EU261)

Checking a claim for compensation in the event of flight delay or cancellation

If your Edelweiss flight arrives more than three hours late or is cancelled, you can check your right to claim compensation by using this online form in accordance with Art. 7 EC No. 261/2004.

Please be aware that this form is to be used exclusively to check your right to compensation. For all other queries please use the general contact form.

Questions, praise and criticism